Patient Check-In & Scheduling Specialist

Wakemed; Garner (NC); On-site; USD 19,000 - 28,000; Full time

Job summary

WakeMed Health & Hospitals in Garner, NC is seeking a Patient Registration Representative to greet patients, check them in for appointments, and coordinate follow-up visits. You will accurately enter demographic and insurance data, collect copays, and schedule appointments as needed.

The role requires excellent interpersonal and communication skills in a high-volume hospital setting, with registration at centralized welcome desks and desk within physician practices.

Qualifications

• Requires strong interpersonal and communication abilities.
• 1 year of customer service experience preferred.
• Not Applicable education beyond high school is required.

Responsibilities

• Register patients and check them in for appointments.
• Coordinate follow-up appointments and collect copays.
• Serve as liaison to patients, community and healthcare professionals to ensure quality service.

Skills

Interpersonal skills

Communication skills

Customer service

Education

High School Diploma or equivalent

Job description

WakeMed Health & Hospitals in Garner, NC is seeking a Patient Registration Representative to greet patients, check them in for appointments, and coordinate follow-up visits. You will accurately enter demographic and insurance data, collect copays, and schedule appointments as needed.

The role requires excellent interpersonal and communication skills in a high-volume hospital setting, with registration at centralized welcome desks and desk within physician practices.