Patient Registration & Check-In Specialist

WakeMed Health & Hospitals; Garner (NC); On-site; USD 22,000 - 30,000; Full time

Job summary

WakeMed Health & Hospitals in Garner, NC seeks a Patient Registration Representative to greet patients, check them in for appointments, and collect demographic and insurance data with accuracy. The role also involves collecting copays and coordinating follow-up appointments as needed.

This position requires excellent interpersonal skills in a high-volume, fast-paced setting, serving as a liaison among patients, the community, and healthcare professionals to ensure top-quality customer service

Qualifications

• Excellent interpersonal and communication skills for patient interactions.
• Ability to work in a high-volume, fast-paced environment.
• Strong attention to accuracy in registration and data entry.

Responsibilities

• Greet patients and check them in for appointments.
• Enter demographic and insurance information accurately.
• Collect point-of-service copays and assist with scheduling follow-ups.

Skills

Customer service

Interpersonal communication

Education

High School Diploma or Equivalent

Job description

WakeMed Health & Hospitals in Garner, NC seeks a Patient Registration Representative to greet patients, check them in for appointments, and collect demographic and insurance data with accuracy. The role also involves collecting copays and coordinating follow-up appointments as needed.

This position requires excellent interpersonal skills in a high-volume, fast-paced setting, serving as a liaison among patients, the community, and healthcare professionals to ensure top-quality customer service