Patient Registration Representative

Wakemed; Garner (NC); Presencial; USD 19.000 - 28.000; Jornada completa

Descripción de la vacante

WakeMed Health & Hospitals in Garner, NC is seeking a Patient Registration Representative to greet patients, check them in for appointments, and coordinate follow-up visits. You will accurately enter demographic and insurance data, collect copays, and schedule appointments as needed.

The role requires excellent interpersonal and communication skills in a high-volume hospital setting, with registration at centralized welcome desks and desk within physician practices.

Formación

• Requires strong interpersonal and communication abilities.
• 1 year of customer service experience preferred.
• Not Applicable education beyond high school is required.

Responsabilidades

• Register patients and check them in for appointments.
• Coordinate follow-up appointments and collect copays.
• Serve as liaison to patients, community and healthcare professionals to ensure quality service.

Conocimientos

Interpersonal skills

Communication skills

Customer service

Educación

High School Diploma or equivalent

Descripción del empleo

Overview

The Patient Registration Representative will enjoy interacting with patients, checking them in for their appointments and coordinating follow up appointments. The Patient Registration Representative will accurately perform administrative duties required for patient registration, including entering demographic and insurance information and collecting copays. As a liaison to patients, the community, and healthcare professionals, this position requires excellent interpersonal and communication skills to ensure delivery of the highest quality customer service. The Patient Registration Representative work environment is high-volume, fast-paced and requires the ability to greet and check patients in upon arrival and provide unsurpassed customer service to patients and families presenting to the physician practice or hospital for appointments, surgeries, therapies, or procedures. Registration and checkout are completed at the centralized welcome desks at hospital entrances and medical office buildings as well as at the check in-desk within the physician practices. The Patient Registration Representative is responsible for collecting point of service payments and may also be responsible for scheduling appointments.

Department Description

Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org.
EOE

Licensure

Not Applicable

Education

High School Diploma or Equivalent Required

Experience

1 Year Customer Service Preferred
Not Applicable