Front Desk & Patient Experience Specialist

SynergenX Health Holdings LLC; Greenwood (IN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid training

Health insurance

Dental insurance

Vision insurance

401(k) match

Paid time off

Disability insurance

Tuition reimbursement

Scrubs provided

Employee discounts

Career growth

Team environment

Fast-paced

Job summary

SynergenX Health Holdings LLC in Greenwood, Indiana is hiring a friendly Patient Services Coordinator Float to join our fast-paced clinic. You will be the first face patients see, greet them warmly, check in, schedule, answer phones, discuss billing, and keep front desk organized while protecting patient privacy.

No healthcare experience required; we provide two weeks of paid training, benefits, and opportunities to grow in healthcare. If you enjoy helping others and thriv

Qualifications

• High school diploma or equivalent.
• Customer service, healthcare, medical office, or administrative experience is a plus, not required.
• Basic computer skills.
• Must successfully pass a criminal background check.
• Must be available to work 2–3 Saturdays per month.

Responsibilities

• Welcome patients with a friendly, positive attitude.
• Check patients in and assist with rooming.
• Schedule appointments and answer phones.
• Answer patient questions and help resolve concerns.
• Discuss insurance, billing, payments, and account balances.
• Update patient and insurance information accurately.
• Respond to calls, emails, texts, and faxes; collect and process patient payments.
• Support providers and clinic staff with administrative needs.
• Keep the front desk, waiting area, and clinic organized and welcoming.
• Help with inventory and supplies.
• Protect patient privacy and follow HIPAA and company policies.
• Jump in and support teammates wherever needed.

Skills

Customer service orientation

People skills

Communication skills

Organized

Multitasking

Tech-savvy / learn new technology

Education

High school diploma or equivalent

Tools

Basic computer skills

Job description

SynergenX Health Holdings LLC in Greenwood, Indiana is hiring a friendly Patient Services Coordinator Float to join our fast-paced clinic. You will be the first face patients see, greet them warmly, check in, schedule, answer phones, discuss billing, and keep front desk organized while protecting patient privacy.

No healthcare experience required; we provide two weeks of paid training, benefits, and opportunities to grow in healthcare. If you enjoy helping others and thriv