Patient Services Coordinator: Front Desk & Scheduling Champion

SynergenX Health; Chattanooga (TN); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid training

Paid time off

Tuition reimbursement

Scrubs provided

Employee discount

Growth opportunities

Job summary

SynergenX Health is seeking a Patient Services Coordinator to greet patients, check them in, coordinate appointments, and support daily clinic operations. You will answer calls, assist with billing questions, and maintain accurate patient records in a fast-paced healthcare setting.

The role emphasizes exceptional service, organization, and teamwork. Training is provided, with an emphasis on confidentiality and compassionate patient interaction.

Qualifications

• High school diploma or equivalent required.
• Associate degree preferred.
• Healthcare or front-office experience preferred.
• Maintain patient confidentiality and professionalism.
• Criminal background check required.

Responsibilities

• Greet patients with a welcoming, positive attitude.
• Check in patients and prepare them for appointments.
• Coordinate appointments and keep the clinic running smoothly.
• Answer calls promptly and professionally.
• Respond to patient inquiries via email, text, and fax with timely follow-up.
• Explain insurance coverage and out-of-pocket costs clearly.
• Enter and update patient and insurance information accurately.
• Process payments as needed.
• Maintain a clean, organized front desk and waiting area.
• Attend monthly/quarterly/annual meetings as needed.

Skills

Friendly demeanor

Customer service

Communication

Organized

Team player

HIPAA knowledge

Education

High school diploma or equivalent

Associate degree preferred

Tools

Clinic software

Job description

SynergenX Health is seeking a Patient Services Coordinator to greet patients, check them in, coordinate appointments, and support daily clinic operations. You will answer calls, assist with billing questions, and maintain accurate patient records in a fast-paced healthcare setting.

The role emphasizes exceptional service, organization, and teamwork. Training is provided, with an emphasis on confidentiality and compassionate patient interaction.