Patient Services Coordinator

SynergenX Health Holdings LLC; Greenwood (IN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid training

Health insurance

Dental insurance

Vision insurance

401(k) match

Paid time off

Disability insurance

Tuition reimbursement

Scrubs provided

Employee discounts

Career growth

Team environment

Fast-paced

Job summary

SynergenX Health Holdings LLC in Greenwood, Indiana is hiring a friendly Patient Services Coordinator Float to join our fast-paced clinic. You will be the first face patients see, greet them warmly, check in, schedule, answer phones, discuss billing, and keep front desk organized while protecting patient privacy.

No healthcare experience required; we provide two weeks of paid training, benefits, and opportunities to grow in healthcare. If you enjoy helping others and thriv

Qualifications

• High school diploma or equivalent.
• Customer service, healthcare, medical office, or administrative experience is a plus, not required.
• Basic computer skills.
• Must successfully pass a criminal background check.
• Must be available to work 2–3 Saturdays per month.

Responsibilities

• Welcome patients with a friendly, positive attitude.
• Check patients in and assist with rooming.
• Schedule appointments and answer phones.
• Answer patient questions and help resolve concerns.
• Discuss insurance, billing, payments, and account balances.
• Update patient and insurance information accurately.
• Respond to calls, emails, texts, and faxes; collect and process patient payments.
• Support providers and clinic staff with administrative needs.
• Keep the front desk, waiting area, and clinic organized and welcoming.
• Help with inventory and supplies.
• Protect patient privacy and follow HIPAA and company policies.
• Jump in and support teammates wherever needed.

Skills

Customer service orientation

People skills

Communication skills

Organized

Multitasking

Tech-savvy / learn new technology

Education

High school diploma or equivalent

Tools

Basic computer skills

Job description

Patient Services Coordinator

SynergenX | Low T Center
Full-Time | Greenwood | Paid Training + Benefits

Bring Your Energy. Make Patients Feel Welcome. Be Part of the Team.

Are you a people person who loves staying busy, helping others, and bringing positive energy to the workplace?

At SynergenX, we believe a great patient experience starts with a great team. We’re looking for a friendly, outgoing, dependable Patient Services Coordinator Float who enjoys connecting with people, working in a fast-paced environment, and jumping in wherever needed.

You don’t need years of healthcare experience to be successful here. We can teach the processes — we’re looking for the personality, attitude, and people skills.

We provide two weeks of paid training and give you the tools to grow your career in healthcare.

What You’ll Do

You’ll be one of the first faces our patients see and an important part of keeping the clinic running smoothly.

Your day may include:

• Welcome patients with a friendly, positive attitude
• Check patients in and assist with rooming
• Schedule appointments and answer phones
• Answer patient questions and help resolve concerns
• Discuss insurance, billing, payments, and account balances
• Update patient and insurance information accurately
• Respond to calls, emails, texts, and faxesCollect and process patient payments
• Support providers and clinic staff with administrative needs
• Keep the front desk, waiting area, and clinic organized and welcoming
• Help with inventory and supplies
• Protect patient privacy and follow HIPAA and company policies
• Jump in and support your teammates wherever needed

No two days are exactly the same — and that’s part of the fun!

Who You Are

We’re looking for someone who brings great energy and an even better attitude.

You’ll be a great fit if you are:

• Friendly, outgoing, and comfortable talking with all types of people
• A natural people person who enjoys making others feel welcome
• Positive, dependable, and willing to jump in and help
• Confident and comfortable having conversations about payments and insurance
• Organized and able to multitask in a busy environment
• A strong communicator who knows how to listen
• Comfortable learning new technology and computer systems
• Team-oriented and adaptable
• Detail-focused without losing sight of the patient experience
• Excited to learn and grow in healthcare

Minimum Qualifications

• High school diploma or equivalent
• Customer service, healthcare, medical office, or administrative experience is a plus, not required
• Basic computer skills
• Must successfully pass a criminal background check
• Must be available to work 2–3 Saturdays per month

We care about who you are just as much as what’s on your resume.

Clinic Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 7:00 PM
Wednesday: 8:00 AM – 1:00 PM
Thursday: 7:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: 8:00 AM – 12:00 PM

Saturday availability is required approximately 2–3 Saturdays per month.

Why You’ll Love It Here

• Two weeks of paid training
• Health, dental, and vision insurance
• 401(k) with 5% company match
• Paid Time Off
• Disability insurance
• Tuition reimbursement
• Scrubs provided
• Employee discounts for you + one additional person
• Opportunities to learn and grow within healthcare
• Supportive, team-oriented environment
• Fast-paced workplace where your personality and ideas matter

Ready to Bring Your Energy?

If you’re friendly, motivated, positive, and love working with people, we want to meet you!