Patient Services Front Desk Specialist

United Surgical Partners International; San Antonio (TX); On-site; USD 30,000 - 38,000; Full time

Job summary

United Surgical Partners International is seeking a front desk medical office assistant to greet patients and manage a range of administrative tasks in a medical office setting.

The role involves checking patients in, data entry, insurance verification and filing, scanning charts, handling medical records requests, and processing billing and payments. Strong customer service and EMR experience are preferred, with proficiency in MS Word and Excel and basic medical terminology.

Qualifications

• High school graduate or GED
• Prior healthcare business office experience preferred
• Demonstrated customer service skills
• Experience with Electronic Medical Records
• Medical terminology
• Proficiency with MS Word and Excel

Responsibilities

• Greet and check patients in at the front desk
• Answer phones, enter data into the computer, verify and file insurance
• Scan charts, process requests for medical records, billing and accepting payments

Skills

Customer service

Data entry

EMR

Medical terminology

MS Word

MS Excel

Phone etiquette

Education

High school diploma or GED

Job description

United Surgical Partners International is seeking a front desk medical office assistant to greet patients and manage a range of administrative tasks in a medical office setting.

The role involves checking patients in, data entry, insurance verification and filing, scanning charts, handling medical records requests, and processing billing and payments. Strong customer service and EMR experience are preferred, with proficiency in MS Word and Excel and basic medical terminology.