Front Desk & Patient Experience Coordinator | Mental Health

LifeStance Health Inc.; Fort Thomas (KY); Sur place; USD 28 000 - 30 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

AD&D

Short & long-term disability

Life insurance

401k with employer match

Paid parental leave

Paid time off

Holiday pay

Employee Assistance Program

Résumé du poste

LifeStance Health Inc. is seeking a Medical Office Receptionist/Practice Coordinator in Fort Thomas, KY.

The role manages front office daily activities, delivers quality in-person and remote patient service, and supports clinicians with administrative tasks. Starting at $20.25/hour with quarterly bonus potential; benefits include medical, dental, vision, life insurance, 401k with match, paid leave, and more.

Qualifications

• High School diploma or equivalent required; associates/bachelor’s degree preferred.
• 1+ years in healthcare operations, customer service, or similar role preferred.
• Ability to multitask and provide quality front-office support.
• Strong written and verbal communication skills; HIPAA compliance.

Responsabilités

• Greet and check patients in/out with courtesy.
• Assist patients via phone, email, or portal for scheduling and payments.
• Collect co-pays and verify insurance eligibility.
• Support telehealth access and patient portal troubleshooting.

Connaissances

Customer service

Multitasking

HIPAA

Microsoft Office

EMR access

Formation

High School diploma or equivalent

associates/bachelor’s degree preferred

Outils

EMR systems

Microsoft Office

Description du poste

LifeStance Health Inc. is seeking a Medical Office Receptionist/Practice Coordinator in Fort Thomas, KY.

The role manages front office daily activities, delivers quality in-person and remote patient service, and supports clinicians with administrative tasks. Starting at $20.25/hour with quarterly bonus potential; benefits include medical, dental, vision, life insurance, 401k with match, paid leave, and more.