Front Desk & Patient Experience Coordinator

LifeStance Health Inc.; Tigard (OR); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401k with employer match

Paid parental leave

Paid time off

Holiday pay

Employee Assistance Program

Job summary

LifeStance Health Inc. in Tigard, OR is seeking a friendly Medical Office Receptionist to manage the front desk, greet patients, verify insurance, collect co-pays, and support clinicians and staff.

You will handle scheduling, telehealth access, patient portal issues, chart preparation, and general office duties, while delivering exceptional customer service in a fast-paced mental health practice.

Qualifications

• High School or equivalent required; associates/bachelor’s degree preferred.
• 1+ years of experience in healthcare operations, customer service or similar setting.
• Proficient with Microsoft Office and EMRs; strong communication skills.

Responsibilities

• Greet and check in patients at front desk.
• Manage front desk duties including payments and scheduling.
• Assist patients with telehealth access and patient portal issues.
• Coordinate with clinicians and maintain a smooth front-office workflow.

Skills

Multitask

Customer service

Communication skills

HIPAA compliance

Education

High School or equivalent

Associate or Bachelor's degree preferred

Job description

LifeStance Health Inc. in Tigard, OR is seeking a friendly Medical Office Receptionist to manage the front desk, greet patients, verify insurance, collect co-pays, and support clinicians and staff.

You will handle scheduling, telehealth access, patient portal issues, chart preparation, and general office duties, while delivering exceptional customer service in a fast-paced mental health practice.