Front Desk & Admin Coordinator – Patient Care & Growth

Smile Doctors Affiliate; Sicklerville (NJ); On-site; USD 2,376,000 - 2,921,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, vision and life保险

Job summary

Innovative Orthodontics is hiring a Front Desk Coordinator I to join our growing team in Sicklerville, NJ. You will greet and assist patients, route calls, verify insurance, and help manage appointments and payments to ensure smooth daily operations.

Ideal candidates have at least a year of administrative experience, strong communication skills, and a positive, people-first attitude. This on-site role offers a comprehensive benefits package and opportunities to contribute to clinic marketing

Qualifications

• High School Diploma or equivalent required.
• One (1) year of administrative experience preferred.
• Bilingual a plus, but not required.

Responsibilities

• Greet and receive customers, determine the nature of visit, and notify appropriate team member(s).
• Answers, screens, and routes incoming calls and takes messages as needed.
• Checks-in and collects general information from patients on their first visit.
• Verifies insurance information.
• Notifies clinicians of patient arrival and readiness.
• Makes appointments for returning patients as necessary.
• Prints/reprints appointment reminders and school/work excuses.
• May make changes to the patient schedule as necessary.
• Coordinates payment arrangements or account resolution.
• Receives, stores, and delivers shipments and mail.
• Takes payments and posts to account.
• Updates charts and patient information.
• Drives internal marketing initiatives and fosters participation from everyone.

Job description

Innovative Orthodontics is hiring a Front Desk Coordinator I to join our growing team in Sicklerville, NJ. You will greet and assist patients, route calls, verify insurance, and help manage appointments and payments to ensure smooth daily operations.

Ideal candidates have at least a year of administrative experience, strong communication skills, and a positive, people-first attitude. This on-site role offers a comprehensive benefits package and opportunities to contribute to clinic marketing