Front Desk & Patient Experience Coordinator

Smile Doctors; Sicklerville (NJ); Presencial; USD 24.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Medical, dental, vision and life보험

Short and long-term disability

401(k) plan

2 weeks paid time off in first year +

Paid holidays

Discounts on braces and clear aligners

Descripción de la vacante

Smile Doctors is seeking a Front Desk Coordinator I to join our growing team. You will welcome visitors, answer calls, verify insurance, and help keep the schedule running smoothly.

This role supports clinicians and patients, handles payments, updates records, and contributes to a positive patient experience. Strong communication and organizational skills are essential; HS diploma required and 1 year admin exp preferred.

Formación

• High School Diploma or equivalent required.
• One year of administrative experience preferred.
• Bilingual a plus, but not required.

Responsabilidades

• Welcomes visitors to the practice and provides information about clinic features.
• Answers, screens, and routes incoming calls and takes messages as needed.
• Checks-in and collects general information from patients on their first visit.
• Verifies insurance information.
• Notifies clinicians of patient arrival and readiness.
• Makes appointments for returning patients as necessary.
• Prints/reprints appointment reminders and school/work excuses.
• May make changes to the patient schedule as necessary.
• Coordinates payment arrangements or account resolution.
• Receives, stores, and delivers shipments and mail.
• Takes payments and posts to account.
• Updates charts and patient information.
• Drives internal marketing initiatives and fosters participation from everyone.

Conocimientos

Communication

Written communication

Educación

High School diploma or equivalent

1 year administrative experience preferred

Descripción del empleo

Smile Doctors is seeking a Front Desk Coordinator I to join our growing team. You will welcome visitors, answer calls, verify insurance, and help keep the schedule running smoothly.

This role supports clinicians and patients, handles payments, updates records, and contributes to a positive patient experience. Strong communication and organizational skills are essential; HS diploma required and 1 year admin exp preferred.