Front Desk Coordinator – Patient Concierge & Admin

Smile Doctors LLC; Sicklerville (NJ, TX); On-site; USD 24,000 - 29,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

401(k) plan

Paid Time Off

Brace Discounts

Job summary

Smile Doctors LLC is seeking a Front Desk Coordinator I to join our team in New Jersey. You will greet patients, verify insurance, manage appointments and handle administrative tasks to ensure smooth clinic operations.

The role supports internal marketing efforts and strives to deliver outstanding patient experiences in a fast-paced dental environment. A high school diploma and administrative experience are preferred.

Qualifications

• High School Diploma or equivalent required.
• One year of administrative experience preferred.
• Bilingual a plus, but not required.

Responsibilities

• Greet and receive customers, determine nature of visit and notify appropriate team member(s).
• Perform various administrative duties.
• Welcomes visitors and provides information about clinic features.
• Answers, screens, and routes calls; takes messages.
• Check-in and collect information from patients on first visit.
• Verify insurance information.
• Notify clinicians of patient arrival and readiness.
• Make appointments for returning patients as necessary.
• Prints appointment reminders and school/work excuses.
• Coordinate payment arrangements or account resolution.
• Receive, store, and deliver mail and shipments.
• Take payments and post to accounts.
• Update charts and patient information.

Skills

Communication

Listening

Bilingual (additional language)

Education

High School Diploma or Equivalent

Job description

Smile Doctors LLC is seeking a Front Desk Coordinator I to join our team in New Jersey. You will greet patients, verify insurance, manage appointments and handle administrative tasks to ensure smooth clinic operations.

The role supports internal marketing efforts and strives to deliver outstanding patient experiences in a fast-paced dental environment. A high school diploma and administrative experience are preferred.