On-Site Front Desk & Patient Experience Coordinator

Dental-Associates-Group; Dayton (OH); On-site; USD 28,000 - 34,000; Full time

Job summary

Dental Smile Professionals is seeking a friendly Front Office Coordinator to be the welcoming face of the practice. You will greet patients, manage check-in and check-out, schedule appointments, and keep the front desk running smoothly to ensure a positive patient experience.

The ideal candidate will have at least 3 years of dental office experience, be able to multitask, communicate clearly, handle payments, verify insurance when needed, and support the team with efficient front-desk workflows

Qualifications

• Minimum of 3 years of prior experience in a dental practice.
• Full-time commitment (40 hours per week), on-site.
• Excellent interpersonal, written, and telephone skills with a patient-first approach.
• Strong multi-tasking and attention to detail; familiar with front-office workflows.

Responsibilities

• Greet patients and manage check-in/check-out with a welcoming attitude.
• Coordinate patient appointments and optimize daily schedules; conduct follow-up confirmations.
• Manage phone lines, respond to inquiries, update medical histories, and maintain patient charts.
• Collect payments, copays, and balances; assist with insurance verifications as needed.
• Collaborate with dentists and clinical staff to ensure smooth practice flow throughout the day.

Skills

Dental experience

Scheduling management

Patient records management

Front desk financials

Team collaboration

Job description

Dental Smile Professionals is seeking a friendly Front Office Coordinator to be the welcoming face of the practice. You will greet patients, manage check-in and check-out, schedule appointments, and keep the front desk running smoothly to ensure a positive patient experience.

The ideal candidate will have at least 3 years of dental office experience, be able to multitask, communicate clearly, handle payments, verify insurance when needed, and support the team with efficient front-desk workflows