Front Desk & Patient Experience Coordinator

Smile Doctors; Huntersville (NC); Presencial; USD 19.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Medical, dental, vision and life保险

Short and long-term disability

401(k) plan

Paid time off (PTO)

Holidays

Discounts on braces and clear aligners

Descripción de la vacante

Smile Doctors is seeking a Front Desk Coordinator I to join our growing team in Huntersville, North Carolina. You will greet patients, collect and verify information, answer calls, schedule appointments, and manage payments, while supporting administrative duties across the practice.

The ideal candidate has a High School Diploma or equivalent and at least 1 year of administrative experience; bilingual is a plus. We offer competitive pay and comprehensive benefits in a people-first culture.

Formación

• High school diploma or equivalent required.
• 1 year of administrative experience preferred.
• Bilingual a plus, but not required.

Responsabilidades

• Greet and receive customers, determine visit nature, and notify appropriate team member.
• Answer, screen, and route incoming calls; take messages as needed.
• Check-in patients on first visit; verify insurance information.
• Schedule appointments for returning patients; print reminders.
• Process payments and update accounts; coordinate payments.
• Update charts and patient information; maintain records.
• Drive internal marketing initiatives and encourage participation.

Conocimientos

Verbal communication

Written communication

Active listening

Educación

High School Diploma or equivalent

Descripción del empleo

Smile Doctors is seeking a Front Desk Coordinator I to join our growing team in Huntersville, North Carolina. You will greet patients, collect and verify information, answer calls, schedule appointments, and manage payments, while supporting administrative duties across the practice.

The ideal candidate has a High School Diploma or equivalent and at least 1 year of administrative experience; bilingual is a plus. We offer competitive pay and comprehensive benefits in a people-first culture.