Front Desk & Patient Experience Coordinator

BEHAVIORAL HEALTH PRACTICE SERVICES LLC.; Philadelphia (Philadelphia County); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, vision, AD&D, short/长

401k with employer match

Paid parental leave

Paid time off

Holiday pay

Employee Assistance Program

Job summary

LifeStance Health in Philadelphia is seeking a Practice Coordinator to manage front office daily activities for the location, ensuring excellent patient service for in-person and telehealth visits.

You will handle scheduling, patient check-in/out, payments and insurance tasks, support clinicians, coordinate with staff, and uphold a welcoming, compliant office environment. Starting at $21.00/hour with potential quarterly bonuses.

Qualifications

• High school diploma or equivalent required; some college preferred.
• Experience in healthcare operations or front desk support is a plus.
• Strong communication and customer service skills essential.

Responsibilities

• Manage front office daily activities and patient check-in/out.
• Coordinate scheduling for in-person and telehealth visits.
• Assist with payments, billing, and insurance verification as needed.
• Support clinicians and staff to ensure smooth operations.
• Maintain a clean, welcoming, confidential environment compliant with HIPAA.

Skills

Multitasking

Communication skills

Team player

HIPAA compliance

Customer service

Education

High School or equivalent

Associates/Bachelor's degree preferred

Tools

Microsoft Office

EMRs

Job description

LifeStance Health in Philadelphia is seeking a Practice Coordinator to manage front office daily activities for the location, ensuring excellent patient service for in-person and telehealth visits.

You will handle scheduling, patient check-in/out, payments and insurance tasks, support clinicians, coordinate with staff, and uphold a welcoming, compliant office environment. Starting at $21.00/hour with potential quarterly bonuses.