Front Desk & Patient Experience Coordinator

Virtuous Wellness Center; Allenville (MD); Presencial; USD 30.000 - 42.000; Jornada completa

Descripción de la vacante

Virtuous Wellness Center is seeking a friendly Front Desk Specialist to welcome patients, manage data entry, and schedule visits according to insurance benefits and therapist recommendations.

Responsibilities include maintaining patient appointments, filing and scanning records, collecting costs, and upholding professional communication with patients and offices. The role requires an outgoing personality and attention to detail in a fast-paced environment.

Formación

• Outgoing personality and professional communication skills required.
• High school diploma or equivalent required.
• Detail-oriented with ability to multitask in a fast-paced environment.
• Ability to follow directions under supervision.
• Strong follow-up and completion of daily tasks.

Responsabilidades

• Meet and greet patients.
• Enter data accurately in the system.
• Schedule initial and follow-up visits per insurance benefits and therapist recommendations.
• Manage patient appointments on caseload.
• File, copy, print and scan records.
• Collect costs of care for every patient.
• Maintain excellent oral and written communication with patients, therapists, teammates, physician offices and insurance adjusters.
• Cleans and maintains therapy/exercise equipment.
• Keep laundry current and stock supplies.
• Perform other duties as assigned.

Conocimientos

Outgoing personality

Detail-oriented

Professional communication

Multitasking

Follow directions

Follow through

Educación

High school or equivalent

Herramientas

Office equipment (scanner, printer, fax)

Data entry

Descripción del empleo

Virtuous Wellness Center is seeking a friendly Front Desk Specialist to welcome patients, manage data entry, and schedule visits according to insurance benefits and therapist recommendations.

Responsibilities include maintaining patient appointments, filing and scanning records, collecting costs, and upholding professional communication with patients and offices. The role requires an outgoing personality and attention to detail in a fast-paced environment.