Front Desk & Patient Experience Coordinator

Pleasant View Center

Concord (NH)

On-site

USD 21,000 - 25,000

Full time

13 days ago

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Benefits offered by this job

Competitive Pay
Low-cost Health Insurance
Free Life Insurance
401k Plan
Paid Time Off
Dental and Vision Insurance
Short and Long-term Disability
Ancillary Insurance available (acc,癌症,
hospital & critical illness

Job summary

Pleasant View Center is seeking a friendly receptionist to be the first point of contact for patients and visitors. You will handle calls, greet newcomers, and help direct guests while maintaining accurate patient and staff lists.

The ideal candidate will deliver excellent customer service, stay organized, and be flexible to learn new tasks in a busy environment. A positive, professional demeanor is essential for success.

Qualifications

  • Ability to create a positive first impression for customers.
  • Excellent customer service and communication skills.
  • Strong organizational abilities and attention to detail.
  • Willingness to learn new tasks and adapt quickly.

Responsibilities

  • Answers all incoming calls professionally and courteously.
  • Greets and directs patients, visitors, and guests.
  • Coordinates outgoing and incoming mail.
  • Maintains current lists of patients by name/room number and employees by names/phone extension.

Skills

Customer service
Organization
Flexibility
Multitasking
Professionalism

Job description

Pleasant View Center is seeking a friendly receptionist to be the first point of contact for patients and visitors. You will handle calls, greet newcomers, and help direct guests while maintaining accurate patient and staff lists.

The ideal candidate will deliver excellent customer service, stay organized, and be flexible to learn new tasks in a busy environment. A positive, professional demeanor is essential for success.

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