Front Desk Receptionist

Virtuous Wellness Center; Allenville (MD); On-site; USD 30,000 - 42,000; Full time

Job summary

Virtuous Wellness Center is seeking a friendly Front Desk Specialist to welcome patients, manage data entry, and schedule visits according to insurance benefits and therapist recommendations.

Responsibilities include maintaining patient appointments, filing and scanning records, collecting costs, and upholding professional communication with patients and offices. The role requires an outgoing personality and attention to detail in a fast-paced environment.

Qualifications

• Outgoing personality and professional communication skills required.
• High school diploma or equivalent required.
• Detail-oriented with ability to multitask in a fast-paced environment.
• Ability to follow directions under supervision.
• Strong follow-up and completion of daily tasks.

Responsibilities

• Meet and greet patients.
• Enter data accurately in the system.
• Schedule initial and follow-up visits per insurance benefits and therapist recommendations.
• Manage patient appointments on caseload.
• File, copy, print and scan records.
• Collect costs of care for every patient.
• Maintain excellent oral and written communication with patients, therapists, teammates, physician offices and insurance adjusters.
• Cleans and maintains therapy/exercise equipment.
• Keep laundry current and stock supplies.
• Perform other duties as assigned.

Skills

Outgoing personality

Detail-oriented

Professional communication

Multitasking

Follow directions

Follow through

Education

High school or equivalent

Tools

Office equipment (scanner, printer, fax)

Data entry

Job description

The goal is to make guests and visitors feel comfortable and valued while on our premises.

Front Desk Responsibilities:

• Meet and greet patients.
• Enter computer data accurately with detail.
• Schedule patients for initial visits and follow up visits according to insurance benefits and therapist recommendation.
• Manage and maintain patient appointments while on caseload.
• File, copy, print and scan records.
• Collect cost of care for every patient.
• Maintain excellent oral and written communication and customer service skills with patients, therapists, teammates, physician offices and insurance adjusters.
• Cleans and maintains therapy/exercise equipment.
• Keeps current with laundry and maintains an adequate stock of supplies.
• Performs other duties as assigned.

Required qualifications for this position include:

• Outgoing personality.
• High school or equivalent.
• The ability to follow directions under supervision while detail-oriented multi-tasking in this fast-paced environment.
• Task Oriented.
• Professional Communication written, verbal and non verbal.
• Attention to Detail.
• Executes excellent follow up and follow thru on daily tasks.

Shifts:

• Day/ Evening/Weekend (Required).