Front Desk Patient Coordinator — Elevate Patient Experience

CPF Dental; Mary Esther (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Paid holidays

Growth opportunities

Team-focused environment

Job summary

CPF Dental in Mary Esther, FL is seeking a friendly Front Desk Patient Coordinator to join our patient-centered team. You will greet patients, answer phones, schedule appointments, verify benefits, and help with treatment and financial information.

The ideal candidate is organized, detail-oriented, and comfortable multitasking in a fast-paced environment while delivering exceptional service and teamwork with clinicians and staff.

Qualifications

• Knowledge of dental insurance, scheduling, and front-office processes.
• Excellent communication and customer service skills.
• Friendly, professional speaking with patients.
• Strong organizational skills and attention to detail.
• Ability to multitask in a fast-paced environment.
• Dependable, team-oriented, and motivated to grow.

Responsibilities

• Welcome patients and provide a positive first impression.
• Answer phones, schedule appointments, and manage the patient schedule.
• Verify dental insurance benefits and assist patients with insurance questions.
• Coordinate patient care and communicate treatment and financial information.
• Collect payments and maintain accurate patient account information.
• Confirm appointments and follow up with patients as needed.
• Help maintain a productive schedule by filling openings and minimizing cancellations.
• Communicate effectively with the clinical and administrative teams.
• Provide an exceptional patient experience from check-in through check-out.

Skills

Dental insurance

Scheduling

Front-office processes

Communication skills

Patient communication

Organizational skills

Attention to detail

Multitasking

Team player

Growth mindset

Job description

CPF Dental in Mary Esther, FL is seeking a friendly Front Desk Patient Coordinator to join our patient-centered team. You will greet patients, answer phones, schedule appointments, verify benefits, and help with treatment and financial information.

The ideal candidate is organized, detail-oriented, and comfortable multitasking in a fast-paced environment while delivering exceptional service and teamwork with clinicians and staff.