Dental Front Desk Coordinator - Patient Experience

Comfort-Mary Esther; Mary Esther (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, and vision insurance

401(k)

Paid time off and paid holidays

Opportunities for professional growth

Supportive, team-focused work环境

Job summary

Comfort-Mary Esther is seeking a friendly Front Desk Patient Coordinator for our dental team in Mary Esther, FL. You will welcome patients, handle phones, scheduling, and insurance inquiries to ensure a smooth, welcoming experience from check-in to check-out.

This role emphasizes exceptional customer service, strong organization, and the ability to multitask in a fast-paced environment while supporting both clinical and administrative teams and promoting patient satisfaction and growth within

Qualifications

• Knowledge of dental insurance, scheduling, and front-office processes.
• Excellent communication and customer service skills.
• Friendly, professional, and comfortable speaking with patients.
• Strong organizational skills and attention to detail.
• Ability to multitask in a fast-paced environment.
• Dependable, team-oriented, and motivated to grow.

Responsibilities

• Welcome patients and provide a positive first impression
• Answer phones, schedule appointments, and manage the patient schedule
• Verify dental insurance benefits and assist patients with insurance questions
• Coordinate patient care and communicate treatment and financial information
• Collect payments and maintain accurate patient account information
• Confirm appointments and follow up with patients as needed
• Help maintain a productive schedule by filling openings and minimizing cancellations
• Communicate effectively with the clinical and administrative teams
• Provide an exceptional patient experience from check-in through check-out

Skills

Excellent communication

Customer service

Organizational skills

Multitasking

Teamwork

Job description

Comfort-Mary Esther is seeking a friendly Front Desk Patient Coordinator for our dental team in Mary Esther, FL. You will welcome patients, handle phones, scheduling, and insurance inquiries to ensure a smooth, welcoming experience from check-in to check-out.

This role emphasizes exceptional customer service, strong organization, and the ability to multitask in a fast-paced environment while supporting both clinical and administrative teams and promoting patient satisfaction and growth within