Business Assistant I

CPF Dental; Mary Esther (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Paid holidays

Growth opportunities

Team-focused environment

Job summary

CPF Dental in Mary Esther, FL is seeking a friendly Front Desk Patient Coordinator to join our patient-centered team. You will greet patients, answer phones, schedule appointments, verify benefits, and help with treatment and financial information.

The ideal candidate is organized, detail-oriented, and comfortable multitasking in a fast-paced environment while delivering exceptional service and teamwork with clinicians and staff.

Qualifications

• Knowledge of dental insurance, scheduling, and front-office processes.
• Excellent communication and customer service skills.
• Friendly, professional speaking with patients.
• Strong organizational skills and attention to detail.
• Ability to multitask in a fast-paced environment.
• Dependable, team-oriented, and motivated to grow.

Responsibilities

• Welcome patients and provide a positive first impression.
• Answer phones, schedule appointments, and manage the patient schedule.
• Verify dental insurance benefits and assist patients with insurance questions.
• Coordinate patient care and communicate treatment and financial information.
• Collect payments and maintain accurate patient account information.
• Confirm appointments and follow up with patients as needed.
• Help maintain a productive schedule by filling openings and minimizing cancellations.
• Communicate effectively with the clinical and administrative teams.
• Provide an exceptional patient experience from check-in through check-out.

Skills

Dental insurance

Scheduling

Front-office processes

Communication skills

Patient communication

Organizational skills

Attention to detail

Multitasking

Team player

Growth mindset

Job description

We are looking for a friendly, organized, and patient-focusedFront Desk Patient Coordinator to join our dental team in Mary Esther, FL. The ideal candidate enjoys working with people, providing exceptional customer service, and helping create a smooth and welcoming experience for every patient.

What You’ll Do

Welcome patients and provide a positive first impression

Answer phones, schedule appointments, and manage the patient schedule

Verify dental insurance benefits and assist patients with insurance questions

Coordinate patient care and communicate treatment and financial information

Collect payments and maintain accurate patient account information

Confirm appointments and follow up with patients as needed

Help maintain a productive schedule by filling openings and minimizing cancellations

Communicate effectively with the clinical and administrative teams

Provide an exceptional patient experience from check-in through check-out

What We’re Looking For

Knowledge of dental insurance, scheduling, and front-office processes

Excellent communication and customer service skills

Friendly, professional, and comfortable speaking with patients

Strong organizational skills and attention to detail

Ability to multitask in a fast-paced environment

Dependable, team-oriented, and motivated to grow

What We Offer

Competitive pay

Medical, dental, and vision insurance

401(k)

Paid time off and paid holidays

Opportunities for professional growth and advancement

Supportive, team-focused work environment

If you enjoy building relationships with patients and want to be an important part of a successful dental team, we’d love to hear from you!