Dental Front Desk Coordinator: Patient Experience Pro

CPF Dental; Town of Florida (NY); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Full-time position

Comprehensive benefits

Career growth opportunities

Stable career in established practice

Job summary

CPF Dental in Zephyrhills seeks a friendly Dental Front Desk Coordinator to join our team full-time. You will greet patients, answer calls, schedule appointments, and ensure accurate records while coordinating with the clinical team to keep the day running smoothly.

Strong dental front office experience and familiarity with insurance, scheduling, and collections are highly valued. This role offers a comprehensive benefits package and opportunities for growth within a stable practice.

Qualifications

• Dental front office experience strongly preferred.
• Experience with dental insurance, scheduling, treatment coordination, collections or dental software is a plus.
• Excellent communication and organizational skills are essential.

Responsibilities

• Welcome patients with a warm, professional, and positive attitude.
• Answer incoming calls and assist patients with scheduling and questions.
• Schedule and confirm appointments while maintaining a productive patient schedule.
• Check patients in and out efficiently.
• Verify dental insurance benefits and patient information.
• Review treatment costs, collect payments, and assist with financial arrangements.
• Maintain accurate and up-to-date patient records.
• Help manage cancellations, schedule changes, and open appointment times.
• Communicate closely with the clinical team to keep the day running smoothly.
• Deliver an exceptional patient experience from the first phone call through checkout.

Skills

Customer service

Scheduling

Organized

Initiative

Tools

Dental software

Job description

CPF Dental in Zephyrhills seeks a friendly Dental Front Desk Coordinator to join our team full-time. You will greet patients, answer calls, schedule appointments, and ensure accurate records while coordinating with the clinical team to keep the day running smoothly.

Strong dental front office experience and familiarity with insurance, scheduling, and collections are highly valued. This role offers a comprehensive benefits package and opportunities for growth within a stable practice.