Front Desk Coordinator I - Patient Experience & Admin

Smile Doctors; Grand Rapids (MI); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, vision and life보험

Job summary

KC Orthodontics is seeking a Front Desk Coordinator I to join our growing team. You will greet patients, determine the nature of visits, and notify the appropriate team members, while performing various administrative duties and handling communications.

Responsibilities include verifying insurance, scheduling appointments, collecting payments, and updating patient records. A positive, communicative, and flexible teammate will thrive in our welcoming practice culture.

Qualifications

• High School Diploma or equivalent required
• One (1) year of administrative experience preferred
• Bilingual a plus, but not required

Responsibilities

• Greet and receive customers, determine nature of visit, and notify appropriate team member(s).
• Perform various administrative duties, including answering and routing calls and collecting information.
• Verify insurance information and update charts and patient information.
• Schedule appointments and print reminders; manage payments and account resolutions.

Job description

KC Orthodontics is seeking a Front Desk Coordinator I to join our growing team. You will greet patients, determine the nature of visits, and notify the appropriate team members, while performing various administrative duties and handling communications.

Responsibilities include verifying insurance, scheduling appointments, collecting payments, and updating patient records. A positive, communicative, and flexible teammate will thrive in our welcoming practice culture.