Front Desk & Patient Concierge – Optical Center

ADP, Inc.; Wenatchee (WA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

401K with match

Vacation pay

Paid holidays

Volunteer time off

Sick leave

Health & wellbeing benefits

On-the-job training

Recognition program

Job summary

ADP, Inc. is seeking an Office Assistant at the Optical Center in Wenatchee, WA. The role focuses on greeting patients, answering phones, booking appointments, and supporting the center team with patient files and other non-clinical tasks.

The position offers on-the-job training, benefits including medical, dental, and vision plans, 401K with match, vacation and holidays, and opportunities to learn through certification programs.

Qualifications

• High School Diploma or equivalent required or preferred.
• Previous office experience is preferred.
• Basic computer skills are required.
• Ability to handle multiple customer interactions/phone calls.
• Excellent organizational skills and attention to detail.
• Strong interpersonal skills and cross-functional collaboration.

Responsibilities

• Greet patients and customers at the center entrance.
• Answer the telephone in a professional manner.
• Book appointments and manage patient files.
• Support billing and other non-clinical duties.
• Process transactions in billing and POS systems.
• Organize and file patient and customer records.

Skills

Multitasking

Organizational skills

Interpersonal skills

Basic computer skills

Communication skills

Education

High School Diploma or equivalent

Tools

Office equipment usage

Job description

ADP, Inc. is seeking an Office Assistant at the Optical Center in Wenatchee, WA. The role focuses on greeting patients, answering phones, booking appointments, and supporting the center team with patient files and other non-clinical tasks.

The position offers on-the-job training, benefits including medical, dental, and vision plans, 401K with match, vacation and holidays, and opportunities to learn through certification programs.