Front Desk & Patient Care Specialist – Primary Care

The University of Texas Medical Branch; Angleton (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

The University of Texas Medical Branch (UTMB) in Angleton is hiring a Patient Services Specialist I to enhance the patient experience by coordinating clerical and medical activities, managing patient registrations, and facilitating access to UTMB services for new and returning patients.

The role requires an Associate’s degree with no formal experience and may accept equivalent education/experience. BLS certification must be obtained within 90 days of hire and maintained throughout employment.

Qualifications

• Associate’s degree and no experience; equivalent education/experience may be considered.

Responsibilities

• Coordinate clerical and medical activities of a healthcare team.
• Register patients and facilitate access to UTMB services for new and returning patients.
• Provide high level customer service in all interactions with internal and external customers.
• Answer calls accurately and with exceptional customer service at all times.
• Educate patients regarding billing processes and financial responsibilities.

Skills

Analytical abilities

Effective communication

Problem solving

Customer service

Education

Associate’s degree

Tools

Excel

Word

Database management

Job description

The University of Texas Medical Branch (UTMB) in Angleton is hiring a Patient Services Specialist I to enhance the patient experience by coordinating clerical and medical activities, managing patient registrations, and facilitating access to UTMB services for new and returning patients.

The role requires an Associate’s degree with no formal experience and may accept equivalent education/experience. BLS certification must be obtained within 90 days of hire and maintained throughout employment.