Dermatology Front Desk & Patient Care Coordinator

Skin-and-Cancer-Institute; Redlands (CA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health insurance

401K retirement savings

Paid time off

Professional development opportunities

Supportive work environment

Job summary

Skin and Cancer Institute, located at 1210 Nevada St, Redlands, CA 92374, is seeking a Patient Care Coordinator for a full-time, on-site role. You will manage front desk operations, greet patients, verify insurance, collect payments, and support clinical staff with administrative tasks.

Ideal candidates have 1–2 years in medical office or customer service, strong communication, and a solid understanding of HIPAA. Proficiency with EMA, Lightspeed, and Microsoft Office is a plus.

Qualifications

• High school diploma or equivalent required.
• 1-2 years of experience in a medical office or customer service role preferred.
• Familiarity with HIPAA regulations and healthcare operations.
• Experience with EMA and Lightspeed systems is a plus.
• Proficiency in Microsoft Office and related software.

Responsibilities

• Greet patients and manage check-in/out per customer service standards.
• Verify insurance details and collect payments as needed.
• Maintain accurate patient charts and EMA entries; update schedules.
• Schedule, confirm, and adjust appointments per protocols.
• Assist with PA logs and insurance authorizations as required.
• Balance daily payments and prepare superbills in a timely manner.
• Communicate professionally via Teams, email, and phone.
• Ensure HIPAA confidentiality and complete end-of-day documentation.
• Provide general administrative support to clinic staff.

Skills

Customer service

Communication skills

HIPAA knowledge

Microsoft Office

Education

High school diploma or equivalent

Tools

EMA software

Lightspeed POS

Klara

Job description

Skin and Cancer Institute, located at 1210 Nevada St, Redlands, CA 92374, is seeking a Patient Care Coordinator for a full-time, on-site role. You will manage front desk operations, greet patients, verify insurance, collect payments, and support clinical staff with administrative tasks.

Ideal candidates have 1–2 years in medical office or customer service, strong communication, and a solid understanding of HIPAA. Proficiency with EMA, Lightspeed, and Microsoft Office is a plus.