Front Desk & Patient Care Coordinator (University Clinic)

Madison, LTD.; Madison (WI); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee assistance program

Employee discount

Flexible spending account

Health insurance

Life insurance

Paid time off

Profit sharing

Referral program

Vision insurance

Job summary

Dental Health Associates of Madison, LTD is seeking a Patient Coordinator for our University Clinic front desk in Madison, WI. This in-person role focuses on greeting patients, scheduling, verifying insurance, handling payments, and maintaining accurate records to support a high-quality patient experience.

You'll work with a collaborative dental team, contributing to a welcoming environment and efficient clinic operations. Starting pay is $19 per hour with benefits and opportunities for growth.

Qualifications

• High school diploma or equivalent.
• Genuine passion for delivering top-notch patient care.
• Strong communication and interpersonal skills with a friendly and professional demeanor.
• Detail-oriented, organized, and reliable team player with a strong work ethic.
• Ability to multitask and thrive in a fast-paced environment.

Responsibilities

• Welcome patients warmly, ensuring they feel comfortable and supported throughout their visit.
• Handle front desk operations, including answering phone calls, scheduling appointments, and managing patient flow efficiently.
• Verify insurance coverage, ensuring all necessary documentation is accurate and complete.
• Process patient payments, explain financial policies clearly, and address billing inquiries professionally.
• Maintain accurate and confidential patient records, adhering to compliance standards.
• Collaborate with the dental team to ensure seamless communication and outstanding patient care.
• Assist with administrative tasks such as preparing reports, organizing office supplies, and supporting daily operations.

Skills

Communication

Interpersonal

Detail-oriented

Organization

Multitasking

Team player

Education

High school diploma or equivalent

Job description

Dental Health Associates of Madison, LTD is seeking a Patient Coordinator for our University Clinic front desk in Madison, WI. This in-person role focuses on greeting patients, scheduling, verifying insurance, handling payments, and maintaining accurate records to support a high-quality patient experience.

You'll work with a collaborative dental team, contributing to a welcoming environment and efficient clinic operations. Starting pay is $19 per hour with benefits and opportunities for growth.