Patient Experience Coordinator - Dental Front Desk

Familia Dental & Vivid Smiles; Village of Hamilton (NY); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

401(k) Retirement Plan

Paid Holidays & Time Off

Access to Financial Advisors

Basic Life & AD&D Insurance

Voluntary Life Insurance

On demand Pay

Job summary

Familia Dental & Vivid Smiles is searching for a full-time Front Desk Receptionist to join our team in Madison. The ideal candidate excels in multitasking while warmly welcoming patients and managing appointments. You will efficiently check patients in, verify insurance, and maintain accurate records to ensure a smooth operation.

Strong customer service and communication skills are essential, with previous dental experience preferred. Benefits include Health, Dental, and Vision Insurance, a 401(k) plan, and paid time off.

Qualifications

• Ability to read, write, speak and understand information effectively.
• Experience with dental management software preferred.
• Previous dental office experience preferred but not required.

Responsibilities

• Greet and check in patients.
• Answer the phone and schedule appointments.
• Maintain patient accounts and records.
• Verify patient's insurance.
• Submit claims to insurance companies.

Skills

Excellent customer/patient service

Verbal communication skills

Interpersonal and listening skills

Organizational skills

Tools

Dental management software

Job description

Familia Dental & Vivid Smiles is searching for a full-time Front Desk Receptionist to join our team in Madison. The ideal candidate excels in multitasking while warmly welcoming patients and managing appointments. You will efficiently check patients in, verify insurance, and maintain accurate records to ensure a smooth operation.

Strong customer service and communication skills are essential, with previous dental experience preferred. Benefits include Health, Dental, and Vision Insurance, a 401(k) plan, and paid time off.