Front Desk & Patient Care Coordinator — Medical Office

Esperanza Neurological Group Inc; Dallas (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Esperanza Neurological Group Inc in Dallas, TX is seeking a Front Desk Receptionist to manage a busy front office and ensure a warm, organized patient experience. You will greet patients, verify demographics and insurance, collect payments, and schedule follow-ups.

The role requires strong interpersonal skills, proficiency with EHR systems, and the ability to multitask in a fast-paced clinic environment. On-site work is required at the Dallas location.

Qualifications

• High school diploma or equivalent required; associate degree or certification preferred.
• 1–2 years front desk/medical receptionist experience in healthcare preferred.
• Bilingual (English/Spanish) is a plus.

Responsibilities

• Greet and check in patients, verify demographics and insurance.
• Collect co-pays and process payments; schedule follow-ups.
• Manage front desk operations and multi-line phone system.
• Maintain patient records in the EHR and ensure confidentiality.

Skills

Interpersonal skills

Customer service

Organization

Communication

Bilingual English/Spanish

Education

High school diploma or equivalent

Associate degree or medical office certification preferred

Tools

Microsoft Office

EHR systems

Phone systems

Job description

Esperanza Neurological Group Inc in Dallas, TX is seeking a Front Desk Receptionist to manage a busy front office and ensure a warm, organized patient experience. You will greet patients, verify demographics and insurance, collect payments, and schedule follow-ups.

The role requires strong interpersonal skills, proficiency with EHR systems, and the ability to multitask in a fast-paced clinic environment. On-site work is required at the Dallas location.