Neurosurgery Front Desk Coordinator — Bilingual

Neurosurgical Group of Texas; Texas; On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Parking Reimbursement

Job summary

Neurosurgical Group of Texas in Texas is seeking a motivated Front Desk Receptionist with medical office experience to manage daily front desk operations.

You will greet patients, answer calls, verify demographics, schedule and remind appointments, process payments, and support billing and EMR data entry. This role requires professionalism, bilingual ability, and teamwork to maintain smooth patient flow.

Schedule is Mon-Fri with competitive pay and benefits based on experience.

Qualifications

• Must have at least a high school diploma or equivalent and 2+ years in a fast-paced medical practice.
• Bilingual Spanish and English preferred.
• Strong written and verbal communication.
• Proficient with email and multi-line telephone system.

Responsibilities

• Greet and assist patients in person and over the phone with excellent customer service.
• Screen and route callers using proper transfer or voicemail.
• Take accurate messages and communicate them to staff.
• Check-in patients and verify demographics and insurance information.
• Check-out patients, collect payments, and balance cash/credit card payments.
• Post payments in the practice management system.
• Complete daily end-of-day reconciliation and batch posting to billing.
• Prepare batches and submit to billing timely.
• Send appointment reminders for next-day visits.
• Rotate between offices as needed.

Skills

Clear communication

Customer service

Multitasking

Organizational skills

Teamwork

Medical terminology

Education

High school diploma or equivalent

2+ years in fast-paced medical practice

Bilingual Spanish & English preferred

Tools

EMR software

Job description

Neurosurgical Group of Texas in Texas is seeking a motivated Front Desk Receptionist with medical office experience to manage daily front desk operations.

You will greet patients, answer calls, verify demographics, schedule and remind appointments, process payments, and support billing and EMR data entry. This role requires professionalism, bilingual ability, and teamwork to maintain smooth patient flow.

Schedule is Mon-Fri with competitive pay and benefits based on experience.