Front Desk Patient Care Coordinator – Flexible Hours

Vision Health; Midland, Northern (TX, KY); Hybrid; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical, Vision, and Dental benefits

PTO and holiday pay

401k with company match

Job summary

Vision Health Specialties is seeking a friendly and organized Patient Care Coordinator I to anchor our front desk in Midland, TX. You’ll greet patients, handle scheduling, and ensure a smooth check-in/check-out experience that makes every visit comfortable and personal.

As the first point of contact, you’ll manage phone inquiries, coordinate appointment logistics, and support clinic operations with a positive, team-oriented attitude.

Qualifications

• 1+ year of customer service experience (healthcare or optical experience is a bonus!)
• Excellent communication skills and a friendly, professional demeanor
• Comfortable with computers and quick to learn new systems
• A team player with a positive attitude and strong organizational skills

Responsibilities

• Be the welcoming voice on the phone, helping patients with scheduling and questions
• Greet and check in patients with professionalism and warmth
• Keep things running smoothly with efficient front desk operations
• Support patient flow with strong multitasking and time management skills

Skills

Customer service

Front desk operations

Communication skills

Multitasking

Team player

Job description

Vision Health Specialties is seeking a friendly and organized Patient Care Coordinator I to anchor our front desk in Midland, TX. You’ll greet patients, handle scheduling, and ensure a smooth check-in/check-out experience that makes every visit comfortable and personal.

As the first point of contact, you’ll manage phone inquiries, coordinate appointment logistics, and support clinic operations with a positive, team-oriented attitude.