Warm Front Desk Lead — Patient Care & Scheduling

Keplr Vision; Midland (TX); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical, Vision, Dental benefits

PTO & Holidays

401k + match

Job summary

Vision Health Specialties in Midland, TX seeks a Patient Care Coordinator I to be the welcoming heartbeat at our front desk. You’ll greet patients, schedule appointments, and guide them from check‑in to check‑out with warmth and professionalism.

The role emphasizes strong communication, multitasking, and friendly service in a care‑driven environment. Competitive hourly pay, benefits, and a supportive team culture make this a rewarding entry point in patient care.

Qualifications

• 1+ year of customer service experience (healthcare or optical bonus).
• Excellent communication skills and a friendly, professional demeanor.
• Comfortable with computers and quick to learn new systems.
• A team player with a positive attitude and strong organizational skills.

Responsibilities

• Be the welcoming voice on the phone, helping patients with scheduling and questions.
• Greet and check in patients with professionalism and warmth.
• Keep things running smoothly with efficient front desk operations.
• Support patient flow with strong multitasking and time management skills.

Skills

Customer service

Excellent communication

Computers & systems

Team player

Job description

Vision Health Specialties in Midland, TX seeks a Patient Care Coordinator I to be the welcoming heartbeat at our front desk. You’ll greet patients, schedule appointments, and guide them from check‑in to check‑out with warmth and professionalism.

The role emphasizes strong communication, multitasking, and friendly service in a care‑driven environment. Competitive hourly pay, benefits, and a supportive team culture make this a rewarding entry point in patient care.