Medical Office Front Desk Specialist

Midland Community Healthcare Services; Midland (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

MIDLAND COMMUNITY HEALTHCARE SERVICES, INC. in Midland, Texas is seeking an Administrative Specialist to serve as the first point of contact for patients. You will manage phones, scheduling, registration, check-in/out, and assist with payments and patient service needs.

The role requires strong customer service, data entry, and familiarity with medical office procedures. Proficiency with EMR systems and Microsoft Office is preferred, with bilingual abilities a plus.

Qualifications

• Must have a High School Diploma or GED.
• 1-3 years of customer service experience preferred.
• 1-3 years of medical office experience preferred.
• No felony results on a criminal background screening.
• Drug Screen Test with a negative result.
• Bilingual preferred.

Responsibilities

• Answer, transfer, and initiate clinic business phone calls.
• Take messages for clinical staff and send them through the electronic medical records messaging system.
• Schedule, confirm, work-in, and change patients’ appointments per proper administrative procedure.
• Greet and check patients in/out for their appointments while printing, preparing, and obtaining the proper paperwork.
• Verify and input data in computer system including insurance and patient demographics.
• Verify insurance or program information presented by patients per proper procedure.

Skills

Customer Service

Phone Etiquette

Data Entry

Medical Office

Bilingual

Education

High School Diploma or GED

Tools

Microsoft Office

EMR software

Job description

MIDLAND COMMUNITY HEALTHCARE SERVICES, INC. in Midland, Texas is seeking an Administrative Specialist to serve as the first point of contact for patients. You will manage phones, scheduling, registration, check-in/out, and assist with payments and patient service needs.

The role requires strong customer service, data entry, and familiarity with medical office procedures. Proficiency with EMR systems and Microsoft Office is preferred, with bilingual abilities a plus.