Front Desk Patient Care Coordinator (Bilingual)

Optum; Placitas (NM); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan

Dental Insurance

Vision Insurance

Life & AD&D Insurance

Short-term Disability

Long-Term Disability

401(k)

Employee Stock Purchase Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus

Voluntary Benefits

Job summary

UnitedHealth Group is seeking a Patient Care Coordinator in Albuquerque, NM. You will greet, register and assist patients at the front desk for multiple providers across clinics, verify insurance, and coordinate referrals and scheduling.

The role requires strong customer service, cash handling and proficiency with Microsoft Office. Bilingual English/Spanish is preferred, with a Monday–Friday 8am–5pm MST schedule and opportunities to support multiple sites.

Qualifications

• High School Diploma or GED required.
• 1+ years of customer service experience with strong communication both in person and via phone.
• Intermediate proficiency with Microsoft Office applications.

Responsibilities

• Greet and register patients; check in/check out for multiple providers.
• Verify insurance, update demographics, ensure referrals and prior authorizations.
• Manage no-show list and schedule wait lists, follow-ups, x-ray and referrals.

Skills

Customer service

Phone etiquette

Cash handling

Bilingual English/Spanish

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

UnitedHealth Group is seeking a Patient Care Coordinator in Albuquerque, NM. You will greet, register and assist patients at the front desk for multiple providers across clinics, verify insurance, and coordinate referrals and scheduling.

The role requires strong customer service, cash handling and proficiency with Microsoft Office. Bilingual English/Spanish is preferred, with a Monday–Friday 8am–5pm MST schedule and opportunities to support multiple sites.