Front Desk & Patient Care Associate

DECA Dental Group; Smyrna (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Discounted dental benefits

Paid holidays

PTO

401K

Employee scholarship program

Job summary

Ideal Dental in Smyrna, TN is seeking a Front Office Associate to be the welcoming face of the practice and support the dental team with exceptional patient service. You will manage appointments, assist patients with financial discussions, and maintain a clean, inviting office environment.

Join a culture focused on patient-centered care, innovation, and growth, with opportunities to develop professionally while contributing to community health and beautiful smiles.

Qualifications

• Strong customer service aptitude and welcoming demeanor.
• Excellent verbal and written communication with guests/patients.
• Energetic, positive attitude and professional appearance.

Responsibilities

• Welcome guests with a warm, friendly first impression and be their go-to contact.
• Deliver outstanding customer service and ensure each guest has a positive experience.
• Efficiently manage appointment confirmations and adjust schedules to keep things running smoothly.
• Coordinate financial discussions and ensure clarity for guests; maintain an organized office environment.
• Assist with other tasks as needed to support the office and team.

Skills

Customer service

Communication

Positive attitude

Job description

Ideal Dental in Smyrna, TN is seeking a Front Office Associate to be the welcoming face of the practice and support the dental team with exceptional patient service. You will manage appointments, assist patients with financial discussions, and maintain a clean, inviting office environment.

Join a culture focused on patient-centered care, innovation, and growth, with opportunities to develop professionally while contributing to community health and beautiful smiles.