Patient Experience Specialist – Front Desk & Scheduling

Aspen Dental Group; Smyrna (TN); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

PTO

Health insurance

Dental care

Vision care

401(k) with match

Career development

Job summary

Aspen Dental Group in Smyrna, TN is hiring a Patient Experience Coordinator to front the office and help create a welcoming patient journey. You will perform daily front office duties, schedule appointments, verify insurance, and support patients with compassionate service.

You will participate in training, balance deposits, and assist with payments while maintaining accuracy and a friendly, collaborative environment.

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills.
• Excellent time management and organizational skills.
• Ability to work in a team and deliver compassionate patient service.

Responsibilities

• Provide superior patient service with compassion and care.
• Schedule and confirm patient appointments; verify insurance.
• Balance nightly deposits and process payments.
• Support the Manager with additional tasks as needed.

Skills

Strong communication

Time management

Organized and detail oriented

Education

High school diploma or equivalent

Job description

Aspen Dental Group in Smyrna, TN is hiring a Patient Experience Coordinator to front the office and help create a welcoming patient journey. You will perform daily front office duties, schedule appointments, verify insurance, and support patients with compassionate service.

You will participate in training, balance deposits, and assist with payments while maintaining accuracy and a friendly, collaborative environment.