Front Desk Patient Access Specialist - Cardiology

Froedtert Health; Menomonee Falls (WI); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid time off

Growth opportunity - Career Pathways & Career Tuition Assistance

Referral bonuses

Retirement plan - 403b

Medical, Dental, Vision, Life Insurance

Employee Assistance Programs

Job summary

A regional healthcare provider located in Menomonee Falls, WI, seeks a Patient Access Service Representative. This entry-level position involves delivering exceptional patient experiences, greeting patients, and providing top-notch customer service both in person and over the phone. Candidates are required to have at least one year of customer service experience, preferably in healthcare. Proficiency in Microsoft Office is essential, along with effective communication skills. A High School diploma or equivalent is preferred.

Qualifications

• A minimum of one year of experience as a receptionist/assistant or in a customer service field.
• Previous healthcare experience preferred.

Responsibilities

• Delivers exceptional patient experience for front-of-house/patient-facing needs.
• Greets patients and visitors, creating a positive experience.
• Provides outstanding customer service in person and on the phone.

Skills

Effective communication skills

Customer service skills

Proficient in Microsoft Outlook

Proficient in Microsoft Excel

Proficient in Microsoft Word

Education

High School diploma or equivalent

Tools

EpicCare (preferred)

Job description

A regional healthcare provider located in Menomonee Falls, WI, seeks a Patient Access Service Representative. This entry-level position involves delivering exceptional patient experiences, greeting patients, and providing top-notch customer service both in person and over the phone. Candidates are required to have at least one year of customer service experience, preferably in healthcare. Proficiency in Microsoft Office is essential, along with effective communication skills. A High School diploma or equivalent is preferred.