Front Desk Patient Access Specialist

Rochester Regional Health; Thousand Oaks (CA); On-site; USD 25,000 - 28,000; Full time

Job summary

Rochester Regional Health is seeking an Access Associate to greet patients, check in/out, and process payments in a friendly, patient-centered environment. You will be the first point of contact for families at the Vein Care Center – Linden Oaks, ensuring smooth registration and accurate insurance verification.

Daily tasks include answering calls, scheduling appointments, collecting payments, and maintaining courteous service while following departmental policies.

Qualifications

• 2-year degree or equivalent combination of education and work experience.
• Intermediate computer skills.
• Excellent customer service and communication skills.

Responsibilities

• Greeting patients and handling check-in/check-out.
• Registration, verification of insurance, and precertification when needed.
• Billing and payments processing.

Skills

Customer service

Communication

Registration

Education

2-year degree

Job description

Rochester Regional Health is seeking an Access Associate to greet patients, check in/out, and process payments in a friendly, patient-centered environment. You will be the first point of contact for families at the Vein Care Center – Linden Oaks, ensuring smooth registration and accurate insurance verification.

Daily tasks include answering calls, scheduling appointments, collecting payments, and maintaining courteous service while following departmental policies.