Front Desk (Overnight)

FirstService Residential; Saint Petersburg (FL); On-site; USD 27,552 - 30,307; Part time

Benefits offered by this job

Supplemental benefits

Occasional travel for training

Job summary

A property management company in Saint Petersburg is seeking a Front Desk Associate for overnight shifts. This role involves monitoring security systems, assisting residents and guests, and maintaining a safe environment. Ideal candidates will have strong customer service skills and a high school diploma. The position offers a pay range of $20.00 - $22.00 per hour, with supplemental benefits for part-time associates. The schedule is Monday to Thursday, from 11:00 PM to 7:00 AM.

Qualifications

• High school diploma or equivalent is preferred.
• Two to three years of business experience preferred.
• Multiple language fluency is desirable.

Responsibilities

• Demonstrates excellent customer service and communication skills.
• Monitors Emergency Response System.
• Greets and directs residents, guests, and invitees.

Skills

Customer service

Communication

Time management

Interpersonal skills

Education

High school diploma or equivalency

College level courses in business or hospitality

Tools

Information system hardware/software

Job description

Front Desk (Overnight) – FirstService Residential

Join to apply for the Front Desk (Overnight) role at FirstService Residential

FirstService Residential provided pay range

This range is provided by FirstService Residential. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$20.00/hr - $22.00/hr

Job Overview

As a Front Desk Associate, you’ll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detail oriented and able to multitask. Meet and greet residents; check guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitor and operate electronic security control systems; and accurately maintain daily logs, records and forms.

Your Responsibilities

• Demonstrates excellent customer service, communication, and time management skills.
• Monitors Emergency Response System.
• Greets and directs Residents, guests, and invitees.
• Monitors and controls Electronic Security Control Systems.
• Responds to emergency situations in a timely and efficient manner.
• Monitors and controls access to the building.
• Maintains daily log, records, and forms.
• Resolves and follows up on all complaints/issues.
• Maintains a safe and secure environment throughout the building/property(s).
• May be assigned other duties by the on-site property manager.
• Follows safety procedures and maintains a safe work environment.
• Other duties as required.

Skills & Qualifications

• High school diploma or equivalency preferred.
• College level courses in business or hospitality preferred.
• Two (2) to three (3) years of business experience preferred.
• Computer literacy: command of information system hardware/software is preferred.
• Effective written and verbal communication skills.
• Multiple language fluency is desirable.
• Strong customer service, communication and interpersonal skills required.

Physical Requirements

• Ability to lift 30 – 50 lbs.
• Work in an upright standing or sitting position for long periods of time.
• Handle, finger, grasp and lift objects and packages.
• Reach with hands and arms.
• Communicate, receive, and exchange ideas and information by means of the spoken and written word.
• Ability to quickly and easily navigate the property/building as required to meet the job functions
• Complete all required forms.
• Ability to work extended hours and weekends based on project requirements.
• Ability to respond to emergencies in a timely manner.

Schedule

Monday - Thursday, 11:00pm - 7:00am

What We Offer

As a part-time non-exempt associate, you will be eligible for supplemental benefits. Occasional travel may be required to attend training and other company functions.

Compensation

$20.00 - $22.00 per hour

Disclaimer

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

Seniority level

Entry level

Employment type

Full-time

Job function

Administrative