Front Desk Operations Supervisor — $1k Sign-On Bonus

FOH Hospitality LLC; United States; On-site; USD 42,000 - 59,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401K opportunities

Travel discounts

Tuition Reimbursement

Free daily associate meal

Discounts to onsite food outlets

Job summary

Marriott Vacations Worldwide in the United States is seeking an experienced Front Office Supervisor to lead the Front Office team, deliver outstanding owner and guest service, and ensure smooth check-ins and villa/room assignments.

The role involves coordinating with Housekeeping, processing payments, and supporting management with hiring, training, scheduling, and coaching, with a $36.71 hourly rate and a $1000 sign-on bonus for new hires.

Qualifications

• Experience supervising front desk staff in a hospitality setting.
• Strong guest service and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Ability to coach, train, and motivate team members.

Responsibilities

• Supervise the Front Office staff to ensure excellent owner/guest service.
• Process all owner/guest check-ins and manage reservations and villa/room assignments.
• Coordinate with Housekeeping to track room readiness and maintain property standards.
• Assist management with hiring, training, scheduling, and coaching employees.

Skills

Front desk supervision

Guest service excellence

Communication skills

Team leadership

Job description

Marriott Vacations Worldwide in the United States is seeking an experienced Front Office Supervisor to lead the Front Office team, deliver outstanding owner and guest service, and ensure smooth check-ins and villa/room assignments.

The role involves coordinating with Housekeeping, processing payments, and supporting management with hiring, training, scheduling, and coaching, with a $36.71 hourly rate and a $1000 sign-on bonus for new hires.