Front Desk Operations Lead

Marriott Resorts Hospitality Corporation; United States; On-site; USD 30,000 - 43,000; Full time

Job summary

Marriott Vacations Worldwide is seeking a Front Office Supervisor to lead the front desk team, ensure top-notch guest service, and manage check-ins, reservations, and payments. The role collaborates with Housekeeping to prepare rooms and maintain smooth operations across shifts.

This position requires training staff, supervising daily activities, and upholding brand standards. A flexible schedule including evenings, weekends, and holidays is required, with a professional, guest-oriented demeanor.

Responsibilities

• Supervise the Front Office staff to ensure excellent owner/guest service.
• Process all owner/guest check-ins while confirming reservations and villa/room assignments.

Job description

Marriott Vacations Worldwide is seeking a Front Office Supervisor to lead the front desk team, ensure top-notch guest service, and manage check-ins, reservations, and payments. The role collaborates with Housekeeping to prepare rooms and maintain smooth operations across shifts.

This position requires training staff, supervising daily activities, and upholding brand standards. A flexible schedule including evenings, weekends, and holidays is required, with a professional, guest-oriented demeanor.