Front Desk & Operations Coordinator

Jetro Restaurant Depot; St. Louis (MO); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401(k) match

PTO

Company holidays

Tuition reimbursement

Voluntary benefits

Comprehensive benefits

Job summary

Jetro Restaurant Depot is seeking a Receptionist to manage front-desk operations, greet customers, and support store communications. You will handle calls, maintain records, and ensure documentation meets company standards.

The role emphasizes organization, attention to detail, and professional customer service in a retail/warehouse setting. Schedule flexibility may be required. This is a full-time, on-site position supporting daily store operations.

Qualifications

• Previous experience in reception, administrative, or customer service roles.
• Strong communication and interpersonal skills.
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• Strong attention to detail and organizational abilities.
• Basic proficiency in Microsoft Office (Excel, Outlook, etc.)

Responsibilities

• Manage reception desk operations to ensure consistent coverage during business hours.
• Greet and assist customers, vendors, and visitors in a professional and efficient manner.
• Answer and direct incoming calls to appropriate departments or personnel.
• Maintain accurate documentation and records in accordance with company standards.
• Ensure compliance with required documentation and posting requirements.
• Monitor and organize incoming and outgoing communications, including messages and inquiries.
• Assist with coordinating internal communication between departments.
• Maintain cleanliness, organization, and overall presentation of the reception area.
• Identify and elevate operational issues, documentation concerns, or compliance gaps.

Skills

Reception experience

Customer service

Multitasking

Attention to detail

Microsoft Office

Tools

Microsoft Office Suite

Job description

Jetro Restaurant Depot is seeking a Receptionist to manage front-desk operations, greet customers, and support store communications. You will handle calls, maintain records, and ensure documentation meets company standards.

The role emphasizes organization, attention to detail, and professional customer service in a retail/warehouse setting. Schedule flexibility may be required. This is a full-time, on-site position supporting daily store operations.