Front Desk & Customer Experience Specialist

Jetro Restaurant Depot; Minneapolis (MN); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Retirement Plan with Employer 1

Paid Time Off (PTO)

Six (6) Paid Company Holidays

Tuition Reimbursement Program

Voluntary Supplemental Benefits

Comprehensive Benefits Package

Job summary

Jetro Restaurant Depot in Minneapolis, MN is seeking a Receptionist to manage front-desk operations and support store efficiency. You will greet customers, answer calls, and maintain documentation and communications with internal teams, ensuring a professional point of contact at all times.

The role emphasizes multitasking, strong communication, and attention to detail in a retail/warehouse environment and requires basic MS Office skills.

Qualifications

• Experience in reception, administrative, or customer service roles.
• Strong communication and interpersonal skills.
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• Strong attention to detail and organizational abilities.
• Basic proficiency in Microsoft Office (Excel, Outlook, etc.)

Responsibilities

• Manage reception desk operations to ensure consistent coverage during business hours
• Greet and assist customers, vendors, and visitors in a professional and efficient manner
• Answer and direct incoming calls to appropriate departments or personnel
• Maintain accurate documentation and records in accordance with company standards
• Ensure compliance with required documentation and posting requirements
• Monitor and organize incoming and outgoing communications, including messages and inquiries
• Assist with coordinating internal communication between departments
• Maintain cleanliness, organization, and overall presentation of the reception area
• Identify and elevate operational issues, documentation concerns, or compliance gaps

Skills

Communication skills

Interpersonal skills

Multitasking

Attention to detail

Organizational skills

Tools

Excel

Outlook

Job description

Jetro Restaurant Depot in Minneapolis, MN is seeking a Receptionist to manage front-desk operations and support store efficiency. You will greet customers, answer calls, and maintain documentation and communications with internal teams, ensuring a professional point of contact at all times.

The role emphasizes multitasking, strong communication, and attention to detail in a retail/warehouse environment and requires basic MS Office skills.