Front Desk Coordinator: Customer Experience & Admin Ops

Jetro Restaurant Depot; Paramus (NJ); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan with Employer Match

Paid Time Off (PTO)

Job summary

JETRO Restaurant Depot in Paramus, NJ is seeking a Receptionist to manage front-desk operations, greet customers, and coordinate inquiries with internal teams. This role requires strong communication, multitasking, and basic MS Office skills to maintain documentation, answer calls, and support store operations in a fast-paced retail warehouse setting.

You will be a professional point of contact, ensuring accurate records and compliance with posting requirements.

Qualifications

• Strong communication and interpersonal skills.
• Experience in reception, administrative, or customer service roles preferred.
• Ability to manage multiple tasks in a fast-paced environment.
• Detail-oriented with solid organizational abilities.
• Proficiency with Microsoft Office (Excel, Outlook).

Responsibilities

• Manage reception desk operations to ensure coverage during business hours.
• Greet and assist customers, vendors, and visitors professionally and efficiently.
• Answer and direct incoming calls to appropriate departments or personnel.
• Maintain accurate documentation and records consistent with company standards.
• Ensure compliance with documentation and posting requirements.
• Monitor and organize incoming and outgoing communications, including messages and inquiries.
• Assist with coordinating internal communication between departments.
• Maintain cleanliness and presentation of the reception area.
• Identify and raise operational issues or compliance gaps.

Skills

Communication

Customer service

Multitasking

Attention to detail

Microsoft Office

Education

High School Diploma

Tools

Microsoft Office

Job description

JETRO Restaurant Depot in Paramus, NJ is seeking a Receptionist to manage front-desk operations, greet customers, and coordinate inquiries with internal teams. This role requires strong communication, multitasking, and basic MS Office skills to maintain documentation, answer calls, and support store operations in a fast-paced retail warehouse setting.

You will be a professional point of contact, ensuring accurate records and compliance with posting requirements.