Front Desk & Onboarding Support Specialist

Our Company; Norfolk (VA); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Paid Time Off

Medical, Dental, Vision, AD&D, Life

HSA Options

401k with Company Match

Employee Development Program

Employee Product Discount

Beautiful Call Center Work Space

Walking trails & Norfolk Premium Outts

Job summary

Life Protect 24/7 is seeking a proactive Receptionist to be the first point of contact for employees and visitors. You will greet guests, handle multi-line calls, and support onboarding and paperwork processes in a fast-paced office environment.

The role emphasizes confidentiality, strong communication, and teamwork as you assist recruiters and staff while maintaining a welcoming front-desk experience.

Qualifications

• Must be at least 18 years old.
• High school diploma or higher.
• Minimum of one year receptionist experience preferred.
• Proficiency in Google Suite Workspace.
• Experience with ADP.
• Strong communication and listening skills (verbal, written, and interpersonal).
• Customer focus and adaptability to different personality types.
• Ability to multitask, set priorities, and manage time effectively.
• High level of confidentiality and a strong commitment to Life Protect 24/7 values.
• Ability to multitask, prioritize, and to work in a fast paced office environment.
• Must be able to work occasional flexible hours.
• Criminal history and other background checks required; satisfactory checks are a condition of employment.
• Motivation, and desire to achieve powered by YOU!

Responsibilities

• Monitor the flow of traffic within the office and manage and direct incoming calls on a multi-line phone system to recruiters and appropriate individuals within the organization.
• Perform office reception duties including greeting visitors and current employees.
• Assist existing employees with basic concerns/needs.
• Assist the team with the onboarding experience of new employees across the organization.
• Process and organize applicant information.
• Organize new hire information and pertinent tasks related to onboarding.
• Organize and distribute Life Protect 247 merchandise.

Skills

Communication

Multitasking

Organizational skills

Confidentiality

Customer focus

Time management

Education

High school diploma or higher

Tools

Google Suite Workspace

ADP

Job description

Life Protect 24/7 is seeking a proactive Receptionist to be the first point of contact for employees and visitors. You will greet guests, handle multi-line calls, and support onboarding and paperwork processes in a fast-paced office environment.

The role emphasizes confidentiality, strong communication, and teamwork as you assist recruiters and staff while maintaining a welcoming front-desk experience.