Front Desk & Office Support Specialist

TEKsystems; Tulsa (OK); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan – Pre-tax and R

Life Insurance (Voluntary Life & AD&D)

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick)

Job summary

TEKsystems is seeking an entry-level Administrative/Receptionist to serve as the first contact for callers and visitors at our Tulsa, OK site. You will manage multi-line calls, process referrals, mailings, and packages, and support staff and client services in a confidential, efficient manner.

The role requires 1+ year of administrative or customer service experience, proficiency with Microsoft Office, and strong organization and communication skills.

Qualifications

• 1+ years of administrative, reception, office support, or customer service experience.
• Proficient in Microsoft Office (Outlook, Word, and Excel).
• Experience answering and routing calls through a multi-line phone system.
• Strong organizational skills with the ability to manage multiple priorities.
• Excellent verbal and written communication skills.
• Strong attention to detail and data-entry accuracy.
• Ability to maintain confidentiality and handle sensitive information.
• Self-starter with a positive attitude and strong customer service mindset.
• Experience working with individuals with disabilities or in a human services environment is a plus.

Responsibilities

• Serve as the first point of contact for callers, visitors and deliveries while providing essential support to staff and client services.
• Operate a multi-line telephone system; answer incoming calls, route to staff, take messages, relay promptly.
• Receive referral information, complete referral forms, and send to the Program Manager for assignment.
• Assist with preparation and distribution of mailings for support groups and client-service programs.
• Process incoming and outgoing mail, including sorting, distributing, preparing, and mailing.
• Receive, sign for, and promptly deliver packages to staff members.
• Download incoming faxes and distribute securely to staff.
• Print braille documents, labels, and other accessible materials as requested.
• Order, organize, and maintain brochures, outreach materials, and supplies for events.
• Maintain orderly reception, mail, supply, and records areas.
• Perform shredding and other routine clerical, administrative, and miscellaneous duties.
• Handle client, referral, and organizational information with discretion and confidentiality.

Skills

Administrative experience

Reception experience

Multi-line phone system

Organizational skills

Verbal and written communication

Data-entry accuracy

Confidentiality

Self-starter

Customer service mindset

Disability experience

Tools

Microsoft Office

Job description

TEKsystems is seeking an entry-level Administrative/Receptionist to serve as the first contact for callers and visitors at our Tulsa, OK site. You will manage multi-line calls, process referrals, mailings, and packages, and support staff and client services in a confidential, efficient manner.

The role requires 1+ year of administrative or customer service experience, proficiency with Microsoft Office, and strong organization and communication skills.