Front Desk & Office Support Specialist

Milwaukee County; Milwaukee, Northern (WI, KY); Hybrid; USD 21,000 - 31,000; Full time

Job summary

Milwaukee County seeks an Office Support Assistant 2 to manage front desk coverage and related administrative tasks in the Aging and Disability Resource Center. You will handle client inquiries, process WisGO transactions, and maintain mailroom and lobby areas.

The role requires a high school diploma or GED, and at least one year of office experience. Proficiency with word processing and spreadsheets is expected; familiarity with PASRR and critical incident databases is a plus.

Qualifications

• High school diploma or GED required.
• At least 1 year of office experience preferred.
• Proficiency in word processing and spreadsheets.

Responsibilities

• Provide in-person customer service at front desk.
• Process WisGO and other transactions.
• Organize mailroom, front desk, and lobby areas.
• Sort and distribute faxes and mail.
• Monitor inbox and update PASRR and Critical Incidents databases.
• Prepare monthly newsletter for Office for People with Disabilities.

Skills

Customer service

Front desk

Data entry

Word processing

Spreadsheets

Office equipment

Education

High school diploma or GED

Tools

Fax machines

Scanners

Printers

Database

Job description

Milwaukee County seeks an Office Support Assistant 2 to manage front desk coverage and related administrative tasks in the Aging and Disability Resource Center. You will handle client inquiries, process WisGO transactions, and maintain mailroom and lobby areas.

The role requires a high school diploma or GED, and at least one year of office experience. Proficiency with word processing and spreadsheets is expected; familiarity with PASRR and critical incident databases is a plus.