Child Services Operations & Programs Coordinator

Children's Wisconsin; Milwaukee, Northern (WI, KY); Hybrid; USD 21,000 - 30,000; Full time

Job summary

Children's Wisconsin in Milwaukee seeks a detail-oriented office assistant to greet and check-in patients, manage calls, and schedule appointments. You will perform clerical tasks and support program operations in a fast-paced environment.

Ideal candidates have a high school diploma or GED, 2+ years in office/customer service, and proficiency with Microsoft Office; familiarity with Epic and other clinical systems is a plus. Equal opportunity employer in a diverse, respectful setting.

Qualifications

• High school diploma or GED required; an Associate’s degree is preferred.
• Minimum two years of office or customer service experience.
• Proficiency with Microsoft Office Suite and ability to learn multiple electronic systems.

Responsibilities

• Greet and check-in patients, clients, participants and visitors.
• Manage phone calls and schedule appointments.
• Perform clerical duties and maintain office environment.
• Coordinate with program staff and support services as needed.

Skills

Microsoft Office Suite

Data entry

Customer service

Multitasking

Education

High school diploma or GED

Associate’s degree in social/human services

Tools

Epic

ewisacwis

FRCS

Care Manager

Certify

DAISEY

Job description

Children's Wisconsin in Milwaukee seeks a detail-oriented office assistant to greet and check-in patients, manage calls, and schedule appointments. You will perform clerical tasks and support program operations in a fast-paced environment.

Ideal candidates have a high school diploma or GED, 2+ years in office/customer service, and proficiency with Microsoft Office; familiarity with Epic and other clinical systems is a plus. Equal opportunity employer in a diverse, respectful setting.