Programs & Office Support Specialist

CHS Children's Hospital and Health System, Inc.; Milwaukee (WI); On-site; USD 36,000 - 48,000; Full time

Job summary

Children’s Wisconsin is seeking a detail-oriented office professional for front-desk and clerical duties at our Milwaukee location. You will greet clients, answer calls, schedule appointments, and support program activities in a fast-paced environment.

Ideal candidates have a high school diploma or GED/HSED, with 2+ years in office or customer service roles, and proficiency in MS Office. Familiarity with internal systems such as Epic or similar is a plus.

Qualifications

• High school graduate or GED/HSED.
• Associate’s degree in social or human services preferred.
• Two plus years of office or customer service experience preferred.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook).
• Data entry in internal systems (Epic, eWisacwis, FRCS, Care Manager, Certify, DAISEY, etc.).

Responsibilities

• Greet and check-in patients, clients, participants, and visitors.
• Manage phone calls and schedule appointments.
• Perform clerical duties and support program needs.
• Maintain department/purchase cards and reconcile receipts in Workday if applicable.

Skills

Customer service

MS Office

Data entry

Communication

Education

GED/HSED

Associate’s degree in social or human services

Tools

Epic

eWisacwis

FRCS

Care Manager

Certify

DAISEY

Job description

Children’s Wisconsin is seeking a detail-oriented office professional for front-desk and clerical duties at our Milwaukee location. You will greet clients, answer calls, schedule appointments, and support program activities in a fast-paced environment.

Ideal candidates have a high school diploma or GED/HSED, with 2+ years in office or customer service roles, and proficiency in MS Office. Familiarity with internal systems such as Epic or similar is a plus.