Front Desk & Office Support Specialist

Installed Building Products; Columbus (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

Retirement plans

Company-paid life insurance

Job summary

Installed Building Products (IBP) is seeking a professional Receptionist to be the first point of contact for visitors, clients, and staff, creating a welcoming office environment and providing front desk support. You will manage mail and deliveries, answer calls, and assist with general administrative tasks, collaborating with a friendly team in a fast-paced Columbus office.

This entry-level role offers exposure to a professional business setting with robust benefits and opportunities to grow

Qualifications

• High School Diploma or equivalent required.
• Professional and friendly demeanor with a commitment to exceptional customer service.
• Strong customer service and interpersonal skills.
• Ability to work effectively both independently and as part of a team.
• Proficiency with computers, office software, and multi-line phone systems.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Effective time management skills with the ability to prioritize multiple tasks.

Responsibilities

• Greet and assist visitors, guests, and clients in a friendly and courteous manner.
• Validate guest parking as needed.
• Accept and distribute deliveries and packages.
• Maintain a clean, organized, and welcoming reception area.
• Assist employees with general office needs and inquiries.
• Serve as backup support for the Edwards Companies Receptionist.
• Answer and direct incoming calls through the IBP phone system.
• Take accurate messages and route inquiries to appropriate departments.
• Maintain a professional and customer-focused approach in all communications.
• Sort and distribute incoming mail.
• Process and prepare outgoing mail, including running postage.
• Assist with stocking kitchen, breakroom, and office supplies as needed.
• Keep the boardroom clean, organized, and fully stocked for meetings.
• Assist with conference room scheduling and coordination.
• Maintain and update the Support Group Extension List.
• Provide administrative assistance to the Front Office Supervisor and Office Administrator.
• Support various office projects and duties as assigned.

Skills

Customer service

Communication

Teamwork

Time management

Organization

Microsoft Office

Phone systems

Education

High School Diploma or equivalent

Tools

Microsoft Office

Phone system

Job description

Installed Building Products (IBP) is seeking a professional Receptionist to be the first point of contact for visitors, clients, and staff, creating a welcoming office environment and providing front desk support. You will manage mail and deliveries, answer calls, and assist with general administrative tasks, collaborating with a friendly team in a fast-paced Columbus office.

This entry-level role offers exposure to a professional business setting with robust benefits and opportunities to grow